TERMS OF SERVICE

Last updated: 4 August 2026

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These Terms of Service apply when you use laughteratwork.com or purchase, book or participate in products, digital content, events, training or services supplied by Tové Kane trading as Laughter At Work.

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Please read these terms before placing an order or booking. Nothing in these terms limits rights that cannot lawfully be excluded.

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1. About us

Laughter At Work is operated by Tové Kane.

Tové Kane trading as Laughter At Work
[FULL POSTAL ADDRESS]
Email: hello@laughteratwork.com
Website: www.laughteratwork.com

 

2. Our products and services

Our offering may include:

• corporate wellbeing and Laughter Yoga sessions

• keynote speaking

• public workshops and events

• professional Laughter Yoga leader and teacher training

• retreats and coaching

• online courses and digital resources

• books, card decks and other physical products

The description, price, availability, delivery method and any specific conditions shown on the relevant product, event, proposal or booking page form part of the contract.

 

3. Eligibility and authority

You must be at least 18 years old to place an order or booking, or have the permission and involvement of a parent or legal guardian.

If you book for an organisation or another person, you confirm that you have authority to do so and will communicate relevant information and requirements to the participants.

 

4. Orders, bookings and contract formation

Submitting an order, booking request or payment does not always mean we have accepted it. A contract is formed when we send confirmation that the order or booking has been accepted, or when we begin supplying it, whichever occurs first.

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We may refuse or cancel an order before acceptance if, for example, a product or date is unavailable, information is incorrect, payment is not authorised, or an obvious pricing or description error has occurred. If payment has already been taken, it will be refunded.

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Corporate bookings may require a separate proposal, quotation or agreement. If that written agreement conflicts with these terms, the specific written agreement takes priority for that booking.

 

5. Prices and payment

Prices are shown in Pounds Sterling unless stated otherwise. Any applicable taxes and delivery charges will be shown before payment or in the relevant proposal.

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Payment is due as stated at checkout, on the invoice or in the written agreement. A place or date is not confirmed until the required payment or deposit has been received.

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Where a payment plan is agreed, payments must be made on the stated dates. We may suspend access, attendance or certification processes while an overdue amount remains unpaid, after giving reasonable notice.

 

6. Physical products and delivery

We take reasonable care to describe and display products accurately. Colours and appearance may vary slightly between screens and physical items.

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Dispatch estimates, delivery destinations and charges are explained in our Shipping Policy. Risk in physical goods passes to a consumer when the goods are delivered to the consumer or a person identified by them, unless the consumer independently arranged a carrier not offered by us.

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Your cancellation and faulty-goods rights are explained in our Refund & Returns Policy.

 

7. Digital content and external platforms

Digital products may be supplied through Laughter At Work or an authorised external platform such as Podia. Access requirements, compatibility information and any access period will be stated before purchase where relevant.

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Digital content is licensed to you for personal, non-commercial use unless we agree otherwise. You must not share access credentials, reproduce, upload, distribute, teach from, resell or commercially exploit the material without written permission.

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Your cancellation rights for digital content are explained in our Refund & Returns Policy. Your statutory rights concerning faulty or misdescribed digital content remain unaffected.

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Where you buy directly from a third-party platform, that platform’s checkout terms and privacy notice may also apply.

 

8. Public events, workshops and training

You are responsible for checking the date, time, location, delivery format, eligibility requirements and any assessment or attendance requirements before booking.

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Places may be limited. Transfers, cancellations and refunds are governed by the relevant event listing and our Refund & Returns Policy.

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For online sessions, you are responsible for a suitable device, internet connection and environment. We are not responsible for failures in your own equipment or connection. If a platform failure within our reasonable control prevents delivery, we will take reasonable steps to reschedule or provide an appropriate remedy.

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Recordings are provided only where stated. Their availability and access period may vary.

 

9. Certification

Where a course offers certification, the published requirements may include attendance, participation, assessment, assignments, payment and appropriate professional conduct.

Attendance alone does not guarantee certification. We may withhold certification where published requirements have not been met, giving a reasonable explanation and, where appropriate, an opportunity to remedy the issue.

 

10. Participant health and responsibility

Laughter Yoga and related breathing, movement, mindfulness and wellbeing activities are educational and recreational. They are not medical treatment and do not replace advice, diagnosis or treatment from a qualified healthcare professional.

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Participation is voluntary. You are responsible for working within your own limits, following reasonable safety instructions and stopping if you feel pain, dizziness, distress or discomfort.

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Please seek appropriate medical advice before participating if you are unsure whether an activity is suitable for you. Tell us in advance about information genuinely relevant to safe or accessible participation. Health information is handled as described in our Privacy Policy.

 

11. Conduct

Participants must:

• treat other people respectfully

• follow reasonable safety and facilitator instructions

• avoid discriminatory, abusive, harassing, disruptive or unsafe behaviour

• respect the privacy of group discussions

• not record a session or other participants without permission

 

We may take reasonable steps, including removing a participant, where necessary to protect safety, wellbeing or the learning environment. A refund may be refused where removal results from serious or repeated misconduct, subject to applicable law.

 

12. Photography, recording and testimonials

Photography or recording may take place at certain events. We will provide appropriate notice and handle personal information as described in our Privacy Policy.

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You may tell us that you do not want to appear. Where we rely on consent, you may refuse or withdraw it without affecting your access to the underlying service.

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You must not photograph, record or publish other participants without the necessary permission.

 

13. Intellectual property

The website and materials supplied by Laughter At Work, including text, branding, books, card decks, course materials, presentations, recordings, worksheets, frameworks and graphics, are protected by intellectual property law.

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Unless expressly permitted in writing, you may use purchased materials only for the personal or internal purpose stated at purchase. You may not copy, adapt, upload, distribute, sell, sublicense, publish, teach from or commercially exploit them.

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Any rights owned by third parties remain with their respective owners.

 

14. Cancellation, rescheduling and events outside our control

Cancellation and refund arrangements are set out in our Refund & Returns Policy and any specific written booking agreement.

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We may need to change a facilitator, venue, platform, timetable or other reasonable operational detail. Where a material change occurs, we will provide an appropriate option in the circumstances.

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We are not responsible for delay or failure caused by events outside our reasonable control, but we will take reasonable steps to minimise the effect and communicate with affected customers.

 

15. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

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If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of contract or failure to use reasonable care and skill. We are not responsible for losses that are not foreseeable or for business losses arising from a consumer purchase.

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If you are purchasing for business purposes, our total liability arising from the relevant contract will, to the fullest extent permitted by law, be limited to the amount paid or payable under that contract. We are not liable for indirect or consequential loss, loss of profit, revenue, business, goodwill, anticipated savings or data, except where liability cannot lawfully be limited.

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You are responsible for personal belongings and for travel, accommodation and other arrangements made separately from us, except where loss is caused by our breach or negligence or the law provides otherwise.

 

16. Complaints

If you have a concern, please email hello@laughteratwork.com with the relevant details. We will aim to acknowledge the complaint promptly and work with you to reach a fair resolution.

 

17. Privacy

We process personal information as explained in our Privacy Policy and use cookies as explained in our Cookie Policy.

 

18. Changes to these terms

We may update these terms for future use of the website and future purchases. The terms applying to an existing order or booking are those accepted when the contract was made, unless a change is required by law or agreed with you.

 

19. Governing law and courts

These terms are governed by the laws of Northern Ireland.

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If you are a consumer, you retain any mandatory protections that apply in the country where you live, and nothing in these terms removes any right to bring proceedings in a court available to you under applicable law.

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If you are purchasing for business purposes, the courts of Northern Ireland will have exclusive jurisdiction, unless a written agreement states otherwise.

 

20. Contact

Tové Kane trading as Laughter At Work
[FULL POSTAL ADDRESS]
Email: hello@laughteratwork.com
Website: www.laughteratwork.com