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SHIPPING POLICY

Last updated: 4 August 2026


This Shipping Policy applies to physical products purchased directly from Laughter At Work through laughteratwork.com.

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1. Processing time
Orders are normally prepared and dispatched within 3–5 working days. Working days exclude Saturdays, Sundays and public holidays in Northern Ireland.


If an item is made to order, on pre-order or subject to a different dispatch time, this will be stated on the product page.


2. Delivery destinations
We currently deliver to:

  • Northern Ireland

  • Great Britain

  • Republic of Ireland

Delivery to other destinations may be available by prior arrangement. Please email hello@laughteratwork.com before placing your order.


3. Delivery charges
Delivery charges are calculated at checkout according to the destination, parcel size and weight. You will be shown the delivery charge before completing your purchase.


If customs duties, import taxes or local charges apply to an agreed international delivery, these are the customer’s responsibility unless we confirm otherwise in writing.


4. Estimated delivery times
Estimated delivery times after dispatch are:

  • Northern Ireland: 2–5 working days

  • Great Britain: 2–5 working days

  • Republic of Ireland: 3–7 working days

  • Other agreed international destinations: normally 7–21 working days

 

These times are estimates and are not guaranteed. Postal delays, severe weather, customs checks and other circumstances outside our reasonable control may affect delivery.


Unless a different period has been agreed with you, we will deliver physical goods without undue delay and within 30 days after the order is accepted.


5. Order tracking
Tracking will be supplied where the selected delivery service includes it. Not every delivery method is tracked.


6. Incorrect addresses and returned parcels
Please check your delivery address carefully before submitting your order. Contact us promptly if you notice an error.


If a parcel is returned because the address supplied was incomplete or incorrect, or because delivery was not accepted or collected, we may ask you to pay the cost of sending it again.


7. Lost, delayed or damaged orders
If your order has not arrived within the estimated timeframe, email hello@laughteratwork.com with your name and order number. We will investigate with the delivery provider.


If your parcel or product arrives damaged, please keep the packaging and send us photographs where possible. Your rights concerning faulty or damaged goods are explained in our Refund & Returns Policy.

 

8. Contact
Laughter At Work
Tové Kane trading as Laughter At Work
[FULL POSTAL ADDRESS]
Email: hello@laughteratwork.com
Website: www.laughteratwork.com

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